Appeal It is the application made by the organizations receiving halal conformity assessment services from LHUHAM against the decisions taken by LHUHAM on the issues that concern them.
Complaint: These are applications regarding the dissatisfaction of the organizations to which LHUHAM provides conformity assessment services, the services they receive from LHUHAM or the dissatisfaction of those who use the products or services of the organizations receiving conformity assessment services from LHUHAM or those who benefit from or are affected by their services.
Within the scope of halal conformity assessment (halal certification) activities carried out by the Center; the procedures and principles regarding the acceptance and evaluation of objection and complaint applications are carried out according to the LHUHAM Objection and Complaint Procedure.
You can access the procedure by clicking the link below.
